WhatsApp workflows
Every patient question has somewhere to go.
Triage everyday requests, collect context, and keep conversations moving without adding another inbox to the team.
Built for care operations
An AI assistant for the work behind every patient visit.
Lemoa helps clinics and hospitals manage patient conversations, calls, and follow-up through WhatsApp and AI-powered voice calls.
Designed to support your team, never replace clinical judgement.
Lemoa / operations view
Today, in motion
All systems clearA
Appointment request“Can I move my Thursday visit?”
nowR
Follow-up readyPost-visit check-in queued
8mN
New patient intakeContext collected for reception
14m◒
AI voice call in progressHand-off available if needed
When the right conversation reaches the right person, care teams get their time back.
One assistant, many moments
The everyday work of care, thoughtfully coordinated.
Lemoa takes on the repeatable operational moments that slow teams down, so people can spend more energy where judgement and empathy matter most.
AI voice calls
Make every call feel like the first call.
Answer inbound calls, follow up with patients, and hand off the moments that need a human voice.
Team orchestration
Give doctors the context, not more admin.
Turn conversations into clear next steps for reception, nursing, billing, and care teams.
Introducing Lemoa AI
AI assistants that sound natural, follow your workflows, and stay close to every patient conversation.
+Patient companionAvailable on WhatsApp
I need to move my appointment.
Of course — I can help with that.
24×7 Patient Companion
WhatsAppVoice
Never leave a patient wondering what happens next.
PatientTeamScheduleContext
WA☎✦
Lemoaroutes the next step
Inbound Care Desk
VoiceWhatsApp
Turn enquiries into the right next step — without another missed call.
Follow-ups in motion82%
StartedCompleted
Call summary readyReminder confirmed · 2m ago
Outbound Follow-up Agent
VoiceAutomations
Reach out when reminders, confirmations, or check-ins are due.
✦New patient contextReady for the care team✓
Intake, appointment request, and last follow-up attached.
Doctor Context Agent
Staff handoffSummaries
Give clinicians the context they need before the handoff — not another thread to search.
From first message to next step
Every request follows a clearer path.
Lemoa listens, understands the context, and moves the work forward—whether that means an answer, an action, or a human handoff.
01
Patient reaches outWhatsApp or phone
02
Lemoa understandsIntent and context
03
The right action happensResolve or hand off
WhatsApp, made operational
Meet patients in the channel they already trust.
From “What time do you open?” to “I need to reschedule,” Lemoa can keep patient conversations warm, useful, and connected to the team behind them.
- Answer routine questions with approved information
- Collect intake details before a team member steps in
- Coordinate appointment requests, reminders, and follow-ups
WhatsApp / patient thread09:42
Voice that follows through
Make room for the calls your team wants to take.
Lemoa can answer inbound calls, reach out when a follow-up is due, and give staff a useful summary instead of another recording to chase.
- Handle common inbound questions with a natural voice
- Run thoughtful reminders and post-visit check-ins
- Escalate sensitive or complex moments to a person
Voice call summary11:08
A better operating rhythm
Built around the people who keep care moving.
Human handoffs by design
Lemoa knows when a request needs a person and gives your team the context to take over.
Clear permissions
Teams choose what Lemoa can answer, collect, schedule, and route across each workflow.
Responsible boundaries
Lemoa supports healthcare operations. It does not diagnose, prescribe, or replace clinical judgment.